Privacy Policy

Last updated: April 3, 2026

SportsMate ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use the SportsMate mobile application and related services.

1. Information We Collect

We collect the following types of information:

Account Information

  • Name and email address (when you register with email/password)
  • Google account ID (when you sign in with Google)
  • Apple account ID (when you sign in with Apple)
  • Profile details: bio, location, sports preferences, avatar colour

Activity Data

  • Groups you create or join
  • Games you schedule or enrol in
  • Messages you send in group chats
  • Payment and token transaction history
  • Support requests you submit (including optional screenshots)

Device & Technical Data

  • Push notification token (for sending you game reminders and alerts)
  • Device type and app version (collected in support requests only)

2. How We Use Your Information

  • To provide and operate the SportsMate service
  • To authenticate your identity and secure your account
  • To enable group management, game scheduling, and in-app messaging
  • To process token transactions and subscription payments
  • To send push notifications about games and group activity (you can disable these in your device settings)
  • To respond to support requests
  • To detect and prevent abuse or fraud

3. Sharing Your Information

We do not sell your personal information. We share your data only in the following circumstances:

  • With other group members: Your name and profile are visible to members of groups you join.
  • Service providers: We use trusted third-party services to operate the platform (see Section 4).
  • Legal obligations: If required by law, court order, or to protect the rights and safety of users.

4. Third-Party Services

SportsMate uses the following third-party services, each governed by their own privacy policies:

  • Google Sign-In — Authentication
  • Apple Sign-In — Authentication
  • RevenueCat — Subscription management
  • Neon (PostgreSQL) — Database hosting
  • Expo (Push Notifications) — Notification delivery
  • Amazon Web Services (AWS) — Cloud infrastructure

5. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will delete or anonymise your personal information within 30 days, except where we are required to retain it for legal or audit purposes.

6. Data Security

We use industry-standard security measures including:

  • Passwords are stored as bcrypt hashes — we never store plain-text passwords
  • All API communication is encrypted using HTTPS/TLS
  • Authentication tokens are short-lived JWTs
  • Database access is restricted to authorised server processes only

7. Children's Privacy

SportsMate is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Withdraw consent for optional data processing

To exercise any of these rights, contact us at privacy@sportsmate.app.

9. Push Notifications

We use your device's push token to send you notifications about game updates, group activity, and payment confirmations. You can disable push notifications at any time in your device's Settings app. Disabling notifications does not affect your ability to use SportsMate.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email. Continued use of SportsMate after changes take effect constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

© 2026 SportsMate. All rights reserved.